FAQ

How long will my order take to arrive?

All my pieces are handmade to order, so please allow 7-14 working days before your order is shipped. Once shipped, delivery times will vary depending on location.

You can expect,

New Zealand Urban - Overnight 

NZ Rural - 2-3 Days 

Australia 3-10 working days

I'm purchasing as a gift - how do I know what size to buy?

Buying for others can be tricky. Use their usual dress/t-shirt size as a guide, and same for the bottoms. Or, send me an email at slatelingerie@gmail.com, and we can work it out together! 

Do You Ship Internationally??

Yes! We now offer shipping to Australia. We also can ship to the UK on request.

Will I have to pay customs fees or import taxes?

If you're purchasing from outside NZ, your order may be subject to import duties, taxes or customs fees when it arrives in your Country. These charges are set by your local customs office, and are the responsibility of the customer. Unfortunately, I have no control over these costs, or how long your package might be held in customs.